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Unfortunately, health providers may not take religious beliefs into account when they are dealing with difficult medical decisions for patients and their families. Why are religion and spirituality important in healthcare? Religion and spirituality are important factors in the majority of patients seeking care. When individuals and systems are able to provide a positive environment of cultural competence that meets the religious and spiritual needs of those who are cared for, the outcome for patients improves, and the healthcare system as a whole becomes a more positive environment. Strategies for improving cultural competence in individuals and systems include: The goal of providing culturally competent health care services is to provide consistent quality of care to every patient, regardless of their cultural, ethnic, racial, or religious background.

Cultural competence is the provider and systems able to understand and integrate cultural intelligence into the delivery of healthcare. Patient's beliefs, behaviors, and values are shaped by factors such as ethnicity, gender, language, mental ability, nationality, occupation, race, religion, sexual orientation, and socioeconomic status. These strategies are essential to meeting the federal government's Healthy People goal of eliminating ethnic and racial health disparities. One reason is that, in addition to TJC, state and federal guidelines encourage institutional responsiveness to population diversity. Health systems and healthcare providers are developing strategies and techniques to respond to the religious and spiritual needs of patients and families for a number of reasons. Institutions that seek or maintain TJC accreditation need to demonstrate expertise in cultural and religious competence. Healthcare professionals should be empowered with the knowledge and skills to respond to the needs of patients and their families at an intensely stressful time. It is important for healthcare to include the cultural and spiritual needs of the patient. Healthcare professionals and systems must care for patients as whole persons this includes the body, mind, and spirit. Why should providers and systems be culturally and spiritually sensitive? The Joint Commission (TJC) requires hospitals to be accountable for maintaining patient rights, including accommodation for cultural, religious, and spiritual values.

In fact, African Americans, Asian Americans, Latinos, and Muslims report that the quality of their care was diminished because of their ethnicity or race.

Lower-quality patient-health professional interactions are associated with decreased satisfaction in the healthcare provider. The quality of patient-health professional interactions is decreased. If providers and health care systems are not working together to provide culturally competent care, patients may have untoward health consequences, receive poor quality care, and be dissatisfied with the care they receive. Ĭonsequences of Cultural Competence Deficiencies

Strategies to move health professionals and systems towards these goals include providing cultural competence training and developing policies and procedures that decrease barriers to providing culturally competent patient care. Culturally competent care can improve patient quality and care outcomes. Cultural competence is the ability of health providers and organizations to deliver health care services that meet the cultural, social, and religious needs of patients and their families. The diversity of religions around the world creates challenges for health care providers and systems to provide culturally competent medical care.

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